Which districts in Sikkim are available?
A good number of the 6 districts in Sikkim are open at any given time, but this changes daily. Send us your district and the therapy you want and we will check all 8 divisions and reply the same day. If that division has already gone in your district, we will say so plainly rather than keep you hoping.
Do I need a drug licence issued in Sikkim?
Yes. The licence has to be issued by the drug licensing authority of Sikkim - a licence held in another state does not cover you here, and we cannot dispatch against one. GST registration in Sikkim is required as well. Send copies of both and we will send the rate list while your paperwork is being checked.
Which are the main pharmaceutical markets in Sikkim?
Gangtok, Namchi, Gyalshing, Mangan. Gangtok is usually where a new partner starts, because the trade is concentrated there and it is the easiest place to establish a few products before spreading into the smaller districts.
How long does delivery to Sikkim take?
Stock routes through Siliguri in West Bengal and then up by road. Gangtok takes six to seven days, and the higher districts a day or two more. Landslides in the monsoon can add a week. Dispatch happens within two to three working days of payment clearing.
Can I expand into the states next to Sikkim?
Yes, subject to what is open there. Sikkim borders West Bengal, and a partner who is already working with us gets first refusal on an adjoining territory before we offer it elsewhere.
What happens if a batch has a problem?
Tell us the batch number and we will pull the manufacturing and analytical record for it. If the fault is ours, replacement is ours to arrange, not yours to argue for.
Is this a franchise or a dealership?
In practice the words are used interchangeably in this trade. What you are getting is a monopoly appointment: one distributor per division per district, in writing, with no franchise fee and no royalty. You buy stock at a fixed rate and sell it in your own territory.