Is a PCD franchise available in Surat?
It depends on the division. We run 8 of them and each carries its own monopoly allotment for Surat, so even when one is taken others are often still open. Send us your drug licence number and the therapy you want, and we will confirm the same day.
Which areas does a Surat territory cover?
Normally Surat along with Navsari, Bardoli, Vyara, Kamrej, Olpad, Mandvi, Palsana, Kim, Sachin, Hazira - 10 areas in all. Navsari is usually the first of these a new partner works, being closest. The boundary is written into the agreement before your first order.
How long does delivery to Surat take?
Surat is about 1,250 km from Derabassi, four days by road. Goods leave within two to three working days of payment clearing.
Can I visit the factory from Surat?
Yes, and we encourage it. Our unit is about 1,250 km from Derabassi, four days by road. Come by appointment and we will show you the plant, the batch records and the certifications - it is the most useful check you can make before choosing any manufacturer.
Does this cover the rest of Gujarat?
No. A Surat appointment covers Surat and the areas attached to it. The rest of Gujarat is allotted separately - see our Gujarat page for the full district list.
What happens if a batch has a problem?
Tell us the batch number and we will pull the manufacturing and analytical record for it. If the fault is ours, replacement is ours to arrange, not yours to argue for.
Is this a franchise or a dealership?
In practice the words are used interchangeably in this trade. What you are getting is a monopoly appointment: one distributor per division per district, in writing, with no franchise fee and no royalty. You buy stock at a fixed rate and sell it in your own territory.